These Terms & Conditions apply to bookings and services provided by DakhlaWay in Dakhla, Morocco. By booking a tour, excursion or activity through our website, you agree to the conditions below.

1. Bookings

All bookings are subject to availability. A booking is considered confirmed once the required booking information and payment, when applicable, have been received.

Customers are responsible for providing accurate contact and booking details.

2. Prices and Payments

Tour prices are displayed on the relevant booking page and may vary depending on the activity, number of participants, private services or special requests.

Any additional costs not included in the booking price will be communicated before confirmation whenever possible.

3. Changes to Bookings

If you need to change your travel date, number of participants or another booking detail, please contact DakhlaWay as early as possible.

Changes are subject to availability and may result in a price adjustment.

4. Cancellations and Refunds

Cancellations and refunds are subject to the conditions described in our Cancellation Policy.

Customers should review the applicable cancellation conditions before completing a booking.

5. Weather and Operational Changes

Some activities depend on weather, road conditions, tides or other local conditions.

For safety or operational reasons, DakhlaWay may modify the itinerary, departure time or activity when necessary.

If an activity cannot operate as planned, we will make reasonable efforts to offer an alternative arrangement where possible.

6. Customer Responsibilities

Customers must follow the instructions of the guide or activity provider and behave in a way that does not endanger themselves, other participants or local property.

Travelers should inform us before the activity of any relevant mobility limitations or special requirements that may affect participation.

7. Personal Belongings

Customers are responsible for their personal belongings during tours and activities. DakhlaWay is not responsible for lost or damaged personal items except where required by applicable law.

8. Tour Itineraries

Tour itineraries and durations shown on the website are provided as a general guide. Actual timing may vary depending on traffic, weather, local conditions and the pace of the group.

9. Photos and Media

Photos may occasionally be taken during activities. If you do not want to appear in promotional photos or videos, please inform the guide or our team.

10. Website Information

We make reasonable efforts to keep tour descriptions, prices and availability accurate. Information may be updated when services or local conditions change.

11. Contact

If you have questions about these Terms & Conditions or your booking, please contact DakhlaWay through the contact details provided on our website.